Is the packaging discreet? 

Yes! All of our products come in blank packages shipped under the name "TPS" with no mention of Pride or LGBTQ+.



Do you ship overseas (outside of the US)?

At this time we currently do not ship outside of the US, however, we will very soon!

When will my order ship?

Because all of our products are made to order, we usually wait 24 hours, in case you decide to cancel the order. After that, it can take between 1 to 3 days for the order to ship.

How long does it take for my order to arrive?

After your order has been shipped, it can take between 3 - 7 business days


Return & Exchange

What should I do if my order arrived damaged or broken?

Please provide a few pictures of the damaged product and contact us at sales@thepridestate.com, and we'll replace it for you as long as you contact us within 30 days from the day you received the product.

The product I ordered is too small or too big, can I exchange it for a different size?

Yes! As long as the product is in the same packaging and condition as received, we accept return and exchange within 30 days from the day you received the product.

I no longer want the item, how can I cancel it?

As long as you cancel it within 24 hours of placing the order, we can cancel and fully refund you.

Custom Orders

Do you offer custom order services?

Yes! contact us at sales@thepridestate.com and we'll help you with what you need.

How much do you charge for custom orders?

It depends on the product or how complex the design or artwork is, so contact us and we'll provide you with a quote.

Gift Card

I lost or didn't receive a code for the gift card, what can I do?

Please contact us at sales@thepridestate.com and we'll resend the gift card code.

Can a gift card be used more than once?

Yes, provided that there is still a balance remaining on the card.

Can more than one gift card be used towards a purchase?

Yes, you can redeem another gift card during checkout.

Can a gift card be used to pay for taxes and shipping?

Yes, gift cards are applied to the final order total which includes shipping and taxes.

Can a gift card be used in conjunction with a discount code?

Yes, gift cards are a form of payment.